Privacy Policy and Terms & Conditions

Who We Are

We are Zitro Acoustics (Zitro Acoustics Inc). Our website address is: https://zitroacoustics.com. We are committed to protecting your privacy and work to ensure your personal information is handled safely and responsibly. This policy outlines how we collect, use, protect, and share your information. For any questions or concerns regarding your data or this privacy policy, please contact us at [email protected] or call (510) 300-4110

Data Collected

We collect your IP address and browser user agent string to help us understand who visits our site.

We collect your information when you complete the Contact Form on our website. The information collected may include your name, email address, phone number, or other details provided by you to help us reach out to you and answer your questions..

Cookies

We do not use cookies for tracking purposes.  Our website may use cookies to enhance user experience or for general analytics, but these cookies do not track personal information.

SMS/Text Consent

By initiating a text, or providing us with your phone number and checking the agreement box, you are consenting (opting-in) to being contacted via text message. By opting in, you agree to receive informational messages from us. You can expect to receive messages approximately once a week. Your number will not be used for any other purpose, including automated messaging. If you wish to stop being contacted via text, reply STOP to any of our messages. Text HELP for assistance. Message and data rates may apply.

Embedded Content from Other Websites

Pages and articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who We Share Your Data With

We will never share, trade, or otherwise sell your personal information such as phone numbers and consent to third parties under any circumstances. If you request a password reset, your IP address will be included in the reset email.

How Long We Retain Your Data

Your IP address and browser user agent string are retained for a period of one (1) year, after which they are securely deleted by our hosting provider.

When you submit a contact form, the content and its metadata are retained indefinitely. This is so we can reference and follow-up on your request.

Where Your Data is Sent

Contact Form submitted data may be checked through an automated spam detection service.

Contact Form submitted data is sent to our email address for reference and follow-up.

How Your Data is Protected

We employ these measures, among others, to prevent unauthorized access and/or sharing of user data:

– Strong at-rest encryption of website logs.
– Strict user-based access controls.
– Regular audits for data security.